Terms & Conditions

  1. Prepaid Blocks of Hours
    1. Clients will be billed for development services in prepaid blocks of hours. Each block of hours will be agreed upon in advance between the client and the service provider. Once hours all hours are consumed additional blocks will need to be purchased before work will continue.
  3. Time Tacking
    1. Time is tracked using time tracking software against each assigned task and is billed in 10 min increments. Timesheets can be provided on request.
  5. Non-Expiry of Hours
    1. Prepaid blocks of hours purchased by the client do not have an expiry date. They can be used at any time subject to the availably of current resources.
  7. Services and Deliverables
    1. The development services will be provided as agreed upon based on information provided by client and typically preformed on a task by task basis. Timelines and deliverables will be based on the level of available resources and/or complexity of the task. Time estimates can be provided for any task upon request. However, these are only estimates and actual time consumed will charged to client's account unless explicitly stated otherwise. 
  9. Ownership
    1. The assets developed for clients during the engagement will be owned and used by the client, subject to the payment and terms of the agreement.
    2. The client has rights to use and ownership of the deliverables developed as part of this engagement. The client may modify or use the deliverables without restriction, except as specified in this agreement. 
    3. The service provider reserves the right to use and modify any code, modules, algorithms, or libraries developed during the engagement for use in other client engagements, subject to the following terms:
      1. The service provider will not disclose any confidential information or proprietary data belonging to the client.
      2. The service provider will not use or disclose any specific client-related information or know-how obtained from the development engagement.
      3. The service provider will not use or disclose any trade secrets or other proprietary information belonging to the client.
      4. The service provider will not use or disclose the client's name or business identity, except as required by law or upon receiving written consent from the client.
    2. If the client desires exclusive ownership of the code or modules developed during the engagement, the client may make a request to purchase the rights to such code or modules. The service provider and the client will negotiate the terms of such an agreement, and if agreed upon, the client will have exclusive rights to the code or modules.
  11. Use of Third Party Modules, Code, Libraries
    1. The service provider may use third-party modules, code, libraries in the development of assets for the client's project. These third-party components remain the property of their respective owners and are subject to their individual licensing terms.
    2. The client is granted the right to use the third-party modules, code, libraries developed for the project, but the client may not modify, distribute, or otherwise exploit these components without the explicit consent of the third-party owners.
    3. The client acknowledges and agrees to abide by the terms and conditions set forth by the third-party owners for the use of their modules, code, and libraries.
    4. In the event that the client wishes to modify, distribute, or otherwise use the third-party components in a manner outside the scope of the original agreement, the client must seek approval from the service provider and obtain any necessary licenses or permissions from the third-party owners.
  13. Payment
    1. Clients are required to make payment for the prepaid blocks of hours before the commencement of services. The hourly rate and the total cost will be outlined in the agreement.
    2. In the event that the client account becomes past due, service provider reserves the right to stop all work, withhold delivery of assets, and/or remove access to assets already provided as collateral.
    3. If there are additional expenses for third party modules, code, or libraries, the cost of these items will be converted to hours using current rates and removed from clients current account balance.
  15. Travel and Onsite Work
    1. The client is responsible for all travel related costs including but not limited to flights, lodging, car rental, food, and travel time. Travel related costs will be billed independent of prepaid hours. 
    2. The hourly rate for onsite work may be billed at a different rate and might require a separate block of hours to be purchased before travel can be scheduled.
  17. Termination
    1. Either party has the right to terminate the agreement with written notice. Any unused prepaid hours at the time of termination will not be refunded.
  19. Confidentiality
    1. Both the client and the service provider agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement.
  21. Governing Law
    1. This agreement shall be governed by the laws of Utah. Any disputes arising from this agreement shall be resolved amicably, and if necessary, through the appropriate legal channels in Utah.
  23. Acceptance
    1. By engaging the services of service provider, the client acknowledges and agrees to the terms and conditions outlined in this agreement.